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BASELInvestments Limited

Digital lending

Every app and every partner we lend through.

Published in one place, as the Reserve Bank of India (Digital Lending) Directions, 2025 require of a lender. If an application or a caller is not named on this page, it is not acting for Basel.

Who lends

Basel Investments Limited is the lender. Every loan offered through the applications below is made from Basel’s own balance sheet and disbursed from Basel’s own accounts directly to the borrower’s verified bank account. No money passes through an account controlled by a Lending Service Provider.

A Lending Service Provider is an agent. It may source borrowers, support verification, service an account and act as a recovery agent named to the borrower. It does not lend, does not hold the loan, and does not decide whether credit is granted.

Digital lending products

What is offered digitally.

Digital lending products offered by Basel Investments Limited
ProductTypeOffered throughDetails
Short Term Personal LoanUnsecured personal loanborrowTerms and cost
Advanced Personal LoanUnsecured personal loanborrowTerms and cost

Digital Lending Applications

The applications we lend through.

These are the only digital surfaces on which a Basel loan is offered. Basel reports its Digital Lending Applications to the Reserve Bank of India through the Centralised Information Management System, and the Reserve Bank publishes that data on its own website.
Digital Lending Applications through which Basel Investments Limited lends
ApplicationPlatformIdentifierListingOperated by
borrowWebborrow.com.coborrow.com.coUnicorn Fintech Private Limited

The identifier is what you can check against the surface in front of you: the domain in your browser’s address bar, or the app’s package name in your phone’s application settings. Every application through which a Basel loan can currently be taken is in the table above. An application is added to it on the day it goes live, with its store listing, so anything offering you a Basel loan from a surface not listed here is not us.

Lending Service Providers

Who we have engaged, and exactly what each one does.

Unicorn Fintech Private Limited

Lending Service Provider · operates the Digital Lending Application “borrow”

Functions performed for Basel

  • Customer sourcing and onboarding
  • Collection of borrower information and verification support
  • Servicing and borrower communication
  • Recovery, as an agent named to the borrower in writing

Unicorn Fintech Private Limited does not lend and does not hold the loan.

Registered office
Third Floor, Plot No. 1590, Palam Vihar, Sector 23-23A, Palam Vihar Extension, Gurugram, Haryana 122017
GSTIN
06AADCU5326M1Z3
Grievance Redressal Officer
Neeraj TripathiGrievance Redressal Officer[email protected]+91 84487 11525Full escalation route
Default Loss Guarantee
Unicorn Fintech Private Limited provides Basel with a Default Loss Guarantee of up to 5% of the amount disbursed out of the covered loan portfolio. That is the ceiling the Reserve Bank permits (paragraph 23(i), Digital Lending Directions, 2025), and the guarantee is held in one of the three forms the Directions allow. It does not change how your loan is assessed, classified or collected: Basel takes the credit decision, holds the loan, and classifies overdue accounts itself, whatever the guarantee covers (paragraph 24(i)).

Default Loss Guarantee

A guarantee between Basel and its partner, not a change to your loan.

Basel holds a Default Loss Guarantee from Unicorn Fintech Private Limited. It is an arrangement between the two companies. It is published here because the Reserve Bank expects such arrangements to be transparent, and because a borrower is entitled to know it changes nothing about how their loan is treated.

What it is

Unicorn Fintech Private Limited guarantees Basel against a part of the losses on a covered portfolio of loans, up to 5% of the amount disbursed out of that portfolio. Five per cent is the ceiling paragraph 23(i) of the Reserve Bank of India (Digital Lending) Directions, 2025 sets, and Basel does not hold cover above it. The guarantee is backed by an explicit, legally enforceable contract, under a policy approved by Basel’s board, and is held in one of the three forms the Directions permit: a cash deposit with Basel, a fixed deposit with a scheduled commercial bank with a lien marked in Basel’s favour, or a bank guarantee in Basel’s favour.

What it does not change, for you

  • Basel decides. Every application is assessed by Basel against its own credit policy. A guarantee does not make an approval more likely, and Basel remains the lender in every case.
  • Basel classifies its own accounts. If a loan falls overdue, Basel recognises it as a Special Mention Account and, in time, as a Non-Performing Asset, irrespective of any guarantee cover (paragraph 24(i)). The guarantee does not soften or delay that, and it does not change what is reported to the credit bureaus.
  • Your obligation is unchanged. You owe what your loan agreement says you owe. If Basel invokes the guarantee, the amount it recovers from Unicorn is not credited to your account, and the guarantee cannot be reinstated afterwards (paragraph 24(iv)).
  • Recovery conduct is unchanged. Everything on the recovery agents page continues to apply, including the 8:00 am to 7:00 pm limit.

Timing

Where an account remains overdue, Basel invokes the guarantee within a maximum overdue period of 120 days, unless the borrower clears the dues before then (paragraph 26(i)).

Under paragraph 27, Unicorn Fintech Private Limited publishes on its own website, every month, the number of portfolios and the amount of each portfolio on which it has offered a Default Loss Guarantee. Its website is linked in its entry above.

What the Directions require of us

The protections you are entitled to.

These are not undertakings Basel has invented. They are obligations the Reserve Bank places on a lender that lends digitally, and this is how we meet each of them.

Before you are asked for anything

You are told who the lender is and who the Lending Service Provider is before any personal information is collected. Consent is taken before collection, not inferred from use.

Before you accept

A Key Facts Statement is provided before the loan contract is executed, carrying the all-inclusive APR, the net amount that will be disbursed after deductions, the repayment schedule, every charge, the cooling-off period and the grievance route. No charge not in the Key Facts Statement is ever levied.

After you accept

The signed loan kit, meaning the Key Facts Statement, sanction letter, terms and conditions and privacy notices, is sent to your registered and verified email or mobile number.

Your data

Only data needed to assess and service the loan is collected, and only with your express consent, which is withdrawable. Data is stored in India. Biometric data is not collected or stored except where the law requires it. Every third party permitted to collect or receive your information is disclosed in our Privacy Policy.

Changing your mind

A cooling-off period runs from disbursal on every digital lending product: three days where the tenure is 30 days or less, seven days where it runs longer. Within it you may exit by repaying the amount sanctioned with no interest and no penalty. The Directions set a floor of one day and leave the rest to the lender’s board; both of our windows sit above it.

Recovery

Any party authorised to approach you for recovery is named to you in the Key Facts Statement, and a field visit is preceded by written notice naming the agent. Conduct standards are in our Fair Practices Code.

Complaints

Both Basel and the Lending Service Provider have a nodal Grievance Redressal Officer, named with their contacts on this page and on our Grievance Redressal page, and the route is reachable from every state of the application. Basel remains responsible for resolving your complaint regardless of who handled it first. We acknowledge it within 7 days and resolve it within 30 days of first receiving it. If we have not replied within 30 days, or you are not satisfied, you may complain to the RBI Ombudsman within the following 90 days.

If it is not on this page, it is not us.

Applications impersonating registered lenders are common. Before you share anything, check the application name against the table above. Basel and its partners never ask for a fee to release a sanctioned loan, never ask for your OTP, card PIN or net-banking password, and never ask you to transfer money to an individual’s account.

Fraud awarenessReport something

Basel reviews this page whenever a Digital Lending Application or a Lending Service Provider is added, changed or discontinued.